At InLuv, we aim to deliver your products safely, quickly, and with complete transparency. Please read our shipping and returns policy carefully.
Shipping Policy
Order Processing
Orders are processed within 1–2 business days after confirmation.
Orders placed on Sundays or public holidays will be processed on the next working day.
Delivery Timeline
Estimated delivery time: 3–7 business days, depending on your location.
Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
Shipping Charges
Shipping charges (if applicable) will be clearly mentioned at checkout.
Free shipping may be offered during promotions or special offers.
Delivery Partners
We use reliable third-party courier services to ensure safe and timely delivery across India.
Returns Policy
Eligibility for Returns
You may request a return if:
You received a damaged or defective product
You received an incorrect item
Return requests must be raised within 48 hours of delivery.
Non-Returnable Items
Used or opened products
Products damaged due to misuse
Items purchased during clearance or sale (unless damaged)
Return Process
Contact our support team with your order ID and product images.
Once approved, return instructions will be shared.
Products must be unused and in original packaging.
Refund Policy
After inspection, approved refunds will be processed within 5–7 business days.
Refunds will be credited to the original payment method.
Exchange Policy
Exchanges are allowed only for damaged or wrong products.
Replacement will be shipped after verification.
Cancellation Policy
Orders can be cancelled before dispatch only.
Once shipped, cancellation is not possible.
